Professionalism in Patient Encounters

Welcome to the National Board of Osteopathic Medical Examiners (NBOME) course, Professionalism in Patient Encounters.

By the end of this course you will be able to:

  • Describe the competency domain of professionalism and characterize the elements of professionalism that are prevalent during a physician-patient encounter
  • Identify the relationship between professional behaviors and patient care
  • Explain the difference between professionalism lapses and unprofessionalism during a patient encounter
  • Identify professionalism lapses in recorded interactions with simulated, or standardized, patients
  • Communicate feedback regarding professionalism lapses to guide a student or medical professional in improving their professionalism behaviors

Use the tabs above or the navigation on the left to move through the course.

  1. Complete the Pretest Assessment
  2. Watch all course videos
  3. Complete all course activities
  4. Complete the Posttest Assessment (You must get 75% or higher to pass)
  5. Complete the Program Evaluation
  6. Collect your Certificate of Completion


    • 90 minutes

CME Credits

    • 1.5 AOA Category 1-B Credit